Privacy policy

Effective date: 17 April 2025

White Crow Productions Ltd (‘we’, ‘us’, or ‘our’) is committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we collect, use, and share personal data in connection with your use of our website, www.whitecrowbooks.com (the ‘website’).

For the purposes of the UK General Data Protection Regulation (‘UK GDPR’) and, where applicable, the EU General Data Protection Regulation ((EU) 2016/679) (‘EU GDPR’), White Crow Productions Ltd. is the data controller of your personal data.

If you have any questions about this notice or how we process your data, please contact us using the details at the end of this policy.

1. Personal data we collect

A. Data you provide directly

We collect personal data you choose to provide when you interact with us on the Website, including:

  • Signing up to receive free content (e.g. news, blog posts, eBook review copies) – we collect your email address
  • Purchasing books or requesting review copies – we collect your name, address, email address, phone number
  • Completing the media enquiries form – we collect your name, email address, phone number, Zoom or similar contact details
  • Comments – If you leave comments on the website, we collect the data shown in the comments form, and also your IP address and browser user agent string to help spam detection
  • Payment details – These are processed directly by secure third-party payment providers such as PayPal and are not stored by us.

B. Data collected automatically

When you visit our website, we automatically collect:

  • Your IP address
  • Browser type and version
  • Operating system
  • Referral source
  • Time zone setting
  • Information about your visit (e.g., pages viewed)

We may also use cookies or similar tracking technologies.

2. Legal bases for processing

We will only process your personal data when we have a lawful basis to do so. These include:

  • Consent – e.g., when you sign up to receive marketing emails.
  • Contract – to fulfil a purchase or provide a service you requested.
  • Legal obligation – to comply with applicable laws or regulations.
  • Legitimate interests – e.g., to analyse and improve our website, provided your rights do not override our interests.

3. How we use your personal data

We may use your personal data to:

  • Respond to your enquiries or requests
  • Provide you with requested content or products
  • Send you updates, offers, and marketing (with your consent)
  • Improve and monitor the performance of our website
  • Comply with legal or regulatory obligations

4. Sharing your personal data

We do not sell your personal data. However, we may share it with trusted third parties, such as:

  • Email marketing services (e.g., newsletter platforms)
  • Payment processors (e.g., PayPal)
  • IT and hosting providers who help maintain our Website

All third parties are required to process your data only in accordance with our instructions and applicable law.

5. Data security

We use appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. These measures include secure servers, restricted access, and data encryption where necessary.

6. Data retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this notice or to comply with legal obligations. Data that is no longer required is securely deleted or anonymised.

7. Embedded content from other websites

Articles on this website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

8. Children’s privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal data from children. If you are under 13, please do not use the website or provide us with any information.

9. Your rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of any inaccurate data
  • Request deletion of your data
  • Object to or restrict our processing of your data
  • Withdraw your consent at any time (where applicable)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
Email: info@whitecrowbooks.com

10. Change of purpose

We will only use your personal data for the purposes for which it was collected. If we need to use it for another purpose that is compatible with the original purpose, we will notify you and explain the legal basis.

11. Changes to this policy

We may update this policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to check this page periodically to stay informed of how we are protecting your data.